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Tuesday, 17 January 2017 15:53

Customer Service

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Description

Developing customer satisfaction and loyalty is the focus of the Customer Service course. The students will gain an understanding of the skills, attitudes, and thinking patterns needed to win customer satisfaction and loyalty. Learn and refine tasks necessary for success in the service industry. Work with local businesses and prepare for job opportunities. Develop service strategies, refine service skills, and gain experience to calmly aid customers in decision making. Students taking marketing classes should have the opportunity to participate in the DECA organization (student marketing leadership association). DECA-related activities and curricula can be used as an approved part of all marketing classes.

Information

  • Credit: CTE
  • Grade level: 10, 11, 12
  • Schools: Fremont, Roy, Weber
  • Course length: semester
  • Fee: $0
  • WSD Course #: 28354
Read 38520 times Last modified on Thursday, 19 January 2017 10:54