Technical Services

Technical Services (4)

Wednesday, 12 June 2019 08:04

Webmaster Brainblast

Written by

You are now signed up to attend our special Webmaster Brainblast!

The Brainblast conference will be at Fremont High School.   

1900 N 4700 W, Plain City, UT 84404

AUGUST 9TH, 2019

Look for more email reminders the week before the conference!

 

If you want to receive email reminders to a different email please let us know by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and copying any emails you wish to add as a reminder emails.  Make the "Subject" of the email  "Webmaster Reminder".

Monday, 01 October 2018 09:02

Technical Support Help Desk

Written by

Help Desk Topics

 

Aesop
  • You can access Aesop via phone at 1-800-942-3767 or from Frontline Support's Website 
  • Your default ID is your home phone number with Area Code
  • You can click have your ID or PIN e-mailed to you with the links below the login box on their Website
  • You can send a help desk ticket for more Aesop help.
   
Faculty and Staff Support
  • Faculty and Staff should contact their school or building tech for all techincal support by filling out a ticket at help.wsd.net.
  • If you are unable to log into a computer to create a help ticket, another computer may be used, or even a phone that is on the WiFi.
  • If your account is disabled, make sure you've signed the AUP.  Sign it again if you are unsure.
   
Parent Support
  • For help with the Portal, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
  • The "Pay Fees" link on MyWeber doesn't show up until 24 hours after you create your account
  • Missing fees in the "Pay Fees" portal need to go directly through the school
  • Questions regarding your student's login need to go through your student's school 
   
Password Retrieval
  • Employees who forget their passwords need to go to Employee Online and use the forgot password link
  • Employees who failed to re-set their passwords and have been locked out need to go to Employee Online and use the forgot password link
  • Ensure you've signed the AUP every year to keep your computer login.  It can be signed at any time to reactivate your account.  It can be signed from home or on a phone
  • Student passwords can be re-set at their school.  Have them contact their teacher for more instructions
   
Portal Support (MyWeber)
  • For help with the Portal, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Parent usernames are an e-mail address
   
Student Chromebook Support
  • Elementary students need to advise their teacher if they are having Chromebook problems
  • Secondary students need to take their Chromebook to the Librarian if they are having problems
  • There is no after-hours support for student Chromebooks
  • More information can be found on the one-to-one help site
Friday, 22 September 2017 08:31

Student Data Protection: Vendor Status

Written by

Weber School District has transitioned this information to a new website.  This website offers more information and is complete and up to date.  Please use this link to access it :

https://sdpc.a4l.org/district_search.php?state=UT&districtID=6610

 

Weber School District, in compliance with HB 358 and SB 102, has initiated a strict policy and protocol procedure for evaluating all third-party vendors who have access to any student data.  Interactive websites and apps collect student data such as location, name, phone numbers, likes and dislikes, routines, and much more.  Because of this, Weber School District wants to protect student data, both submitted by the student and generated by these third-party companies.  The most common use of student data is in marketing and research, and for selling to companies for a profit.  Because of this, Weber School District requires all third-party vendors to sign a Memorandum of Agreement, which specifies that all student data will be transmitted and stored in a secure way, that it won't be sold, and that it will be fully deleted upon request.

In order for a third-party vendor to be approved, they must go through the evaluation steps:

  1. Teachers and Staff will submit the website/app to their Administrator
  2. If it is approved by their Administrator, then it will be submitted to the Student Data Security Manager (SDSM)
  3. The SDSM will go through the privacy policy and terms of service of each submitted website
  4. The SDSM will also view all security protocols listed for the website, including login security. 
  5. If the website is secure, then it will be turned over to Curriculum Department
  6. The Curriculum Department will go through all websites and determine if they are aligned with curriculum and if similar websites are already being used in the district
  7. Once the website/app is approved by the Curriculum Department, it will be routed back to the SDSM
  8. The SDSM will then send the company a personalized Contract for signature
  9. When the Contract is signed and returned to the SDSM, one of two things will happen:  A.  The website will be added to the approved list.  B.  The website will be turned over to development for login sync with district servers and then added to the approved list
  10. After websites are approved, their metadata will then be uploaded to SDPC Resource Registry

 

 

Friday, 28 October 2016 07:23

PANOPTO

Written by

Download 

Download the Panopto recorder by clicking here or by going to http://online.wsd.net/panoptorecorder.exe.

Watch the bottom of your browser window for download prompts. Run the downloaded file to install.

Panopto Quick Reference Sheet

This guide will be helpful when creating your first recordings. Use it to make sure your recording comes out right the first time. Click here to download the guide.

Current Tutorials